MCP serverorg.singchat/singchat

Train the AI agent by adding a knowledge source. type='url' crawls a website (up to 50 pages, fewer when the workspace knowledge-base quota is nearly full); type='qa' stores a sing

Return the link to claim (permanently secure) this SingChat workspace by setting an email and password. Use this for workspaces that were auto-created via MCP so the user does not

Configure this workspace's AI support agent. All fields are optional, only the fields you pass are updated; the rest keep their current values. Call with no fields to just read bac

Fetch the full text of a single document by id, using an id returned by the search tool. With a workspace API key this reads a knowledge document from that workspace; without a key

Return a compact analytics summary for this workspace over the last `days` days (default 30): conversation counts + resolution rate, message volume + AI share, plus a live snapshot

Fetch a single conversation with its contact details and the most recent messages (oldest→newest).

Return the SingChat chat-widget embed code for this workspace's web inbox, in three flavors: plain HTML, React (useEffect), and Next.js (next/script). Requires a workspace API key.

List the workspace's support conversations (agent/inbox view), newest activity first. Optionally filter by status or a free-text search over the contact name/email and last message

List all knowledge documents for this workspace with their processing status (PENDING | PROCESSING | READY | FAILED) and chunk counts. Use this to check whether items added via add

List, create, update, or delete this workspace's FAQ items (shown in the chat widget and usable by the AI agent). Set `action` to 'list' | 'create' | 'update' | 'delete'. 'create'

Health check for the SingChat MCP server. Returns 'pong' and whether this request is authenticated to a workspace.

Send an agent reply through a supported SingChat real-time inbox. This takes the conversation over from the AI and broadcasts the message to the visitor and agent inbox. Email, Tel

Mark a conversation as RESOLVED (closes it). The visitor's widget will no longer show it as active.

Search SingChat for relevant documents. When called with a workspace API key, this searches that workspace knowledge base; without a key it searches SingChat's own help content (wh

Semantic search over the workspace knowledge base. Returns the most relevant chunks (with source document title and similarity score) for a query. Only searches documents that have

Add a keyword auto-reply rule: when an inbound message matches any of the keywords, the bot replies with the given text. Good for canned FAQ-style triggers (e.g. keyword 'invoice'

Get the user up and running with SingChat live-chat. Call this FIRST. If no authenticated workspace is configured, this creates a brand-new free workspace and returns a short-lived